My lease term just ended, and I started the process to turn the car back in. I called Chrysler Capital and was told "sorry we are to under-staffed to call in all of these lease cars".
Puzzled by that statement, I asked well, what steps do I need to take to get the car back to you guys...After an awkward pause, the rep asked if I could call all of my local dealerships in order to ask if they were accepting leases back. After being refused by the dealership in my city, the next town over from me agreed to take the car. Long story short, after my driver over, that dealership refused to take the car if I was not willing to buy it from them. When confronted about that, they then said they didn't have the proper paperwork to ground the car. Geez what a cluster! Just trying to get this car back to Dodge has been the biggest PITA. Also, they will not negotiate on the lease residuals at all..Might be in their favor at this point to do something like that.